Account Maintenance
Proactively keep customer account data up-to-date and accurate to avoid identity-based fraud, returned mail, and issues related to KYC and compliance
GIACT safeguards organizations throughout the customer lifecycle using real-time, ongoing account maintenance solutions that are supported by the industry's largest network of identity verification and authentications services available.
Industry leading organizations use GIACT's end-to-end, single API solution -- the EPIC Platform -- to address fraud and risk during account maintenance and throughout the customer lifecycle. Use cases include:
Account Validation
Change Of Name, Address, Phone, Email
Address Inaccurate Information
Email Authentication
Mobile Phone Authentication
Ongoing OFAC Monitoring
Out-Of-Band Authentication
Social Media Validation
Related Resources
US Open Banking: Shifting Customer Journeys In An Emerging Ecosystem
Over 80% of US consumers now have connected accounts via open banking. What are the benefits of open banking tools and how can they be used to drive innovation and improve customer satisfaction?
LSEG Partners With Mastercard to Enhance Digital Identity and Fraud Solutions for Customers
GIACT, an LSEG (London Stock Exchange Group) business, today announces a partnership with Mastercard, a global technology company in the payments industry, to leverage its Open Banking capabilities to provide a secure account verification solution for customers.
The partnership will build on LSEG’s existing suite of digital identity and fraud solutions, allowing businesses to use a multi-method approach to verify account information for over 95%* of U.S. deposit accounts.
34% of U.S. consumers were targeted by scams in 2021, Aite-Novarica Group consumer survey finds
GIACT’s report, Consumer Scams: Rising in Velocity & Sophistication, looks at the methods scammers used to target U.S. consumers, including email, text, phone, and social media. As detailed within the report’s findings, U.S. consumers were solicited through a wide range of mediums using a variety of tactics to social engineer victims into providing payment and / or sensitive payment information.
