Account Maintenance
Proactively keep customer account data up-to-date and accurate to avoid identity-based fraud, returned mail, and issues related to KYC and compliance
GIACT safeguards organizations throughout the customer lifecycle using real-time, ongoing account maintenance solutions that are supported by the industry's largest network of identity verification and authentications services available.
Industry leading organizations use GIACT's end-to-end, single API solution -- the EPIC Platform -- to address fraud and risk during account maintenance and throughout the customer lifecycle. Use cases include:
Account Validation
Change Of Name, Address, Phone, Email
Address Inaccurate Information
Email Authentication
Mobile Phone Authentication
Ongoing OFAC Monitoring
Out-Of-Band Authentication
Social Media Validation
Related Resources
Reducing Insurance Fraud Through Enhanced Identity Verification
In the last two months of 2020, two-thirds of home buyers placed bids on properties without ever seeing the home in person. To operate in 2022, mortgage lenders increasingly rely on their online platforms to facilitate home buying and refinancing. While digital identity verification is critical to any online loan application, many mortgage lenders are considering how best to balance customer experience and risk.
When Your Customers Don’t Exist: The Reality of Synthetic Identity Fraud
Which customer is real and which is synthetic? Synthetic identity fraud is a growing problem, with the industry struggling to even identify, let alone mitigate, this type of fraud. A lack of general awareness, differing definitions and inconsistent reporting methods contribute to this challenge.
Improving the Mortgage Application Process Using Enhanced Identity Verification
In the last two months of 2020, two-thirds of home buyers placed bids on properties without ever seeing the home in person. To operate in 2022, mortgage lenders increasingly rely on their online platforms to facilitate home buying and refinancing. While digital identity verification is critical to any online loan application, many mortgage lenders are considering how best to balance customer experience and risk.
