Account Maintenance
Proactively keep customer account data up-to-date and accurate to avoid identity-based fraud, returned mail, and issues related to KYC and compliance
GIACT safeguards organizations throughout the customer lifecycle using real-time, ongoing account maintenance solutions that are supported by the industry's largest network of identity verification and authentications services available.
Industry leading organizations use GIACT's end-to-end, single API solution -- the EPIC Platform -- to address fraud and risk during account maintenance and throughout the customer lifecycle. Use cases include:
Account Validation
Change Of Name, Address, Phone, Email
Address Inaccurate Information
Email Authentication
Mobile Phone Authentication
Ongoing OFAC Monitoring
Out-Of-Band Authentication
Social Media Validation
Related Resources


34% of U.S. consumers were targeted by scams in 2021, Aite-Novarica Group consumer survey finds
Aite-Novarica, a research and advisory firm, today announced a new Impact Report commissioned by GIACT, a Refinitiv company, that details excessive high rates of identity theft – including application fraud and account takeover – and its impact on U.S. consumers along with virtually every type of financial product, commercial platform and government support.


The Impact of Identity Theft and Scams in 2021
virtually every type of financial product, commercial platform, and government support. Simultaneous
scam activity — via social media, phone, text, and email — targeted one in three U.S. consumers in 2021.
What were the results of these activities? And how will organizations deal with and overcome the fraud
challenge?


Consumer Scams: Rising in Velocity & Sophistication
Announced today, GIACT (a Refinitiv company) released its annual report, developed by Aite-Novarica, on identity theft in 2021. According to the report, 25% of U.S. consumers were impacted by identity theft in 2021. The report’s findings follow record high rates of identity theft in 2020 and explosive growth in scam activity in 2021.