Account Maintenance
Proactively keep customer account data up-to-date and accurate to avoid identity-based fraud, returned mail, and issues related to KYC and compliance
GIACT safeguards organizations throughout the customer lifecycle using real-time, ongoing account maintenance solutions that are supported by the industry's largest network of identity verification and authentications services available.
Industry leading organizations use GIACT's end-to-end, single API solution -- the EPIC Platform -- to address fraud and risk during account maintenance and throughout the customer lifecycle. Use cases include:
Account Validation
Change Of Name, Address, Phone, Email
Address Inaccurate Information
Email Authentication
Mobile Phone Authentication
Ongoing OFAC Monitoring
Out-Of-Band Authentication
Social Media Validation
Related Resources
34% of U.S. consumers were targeted by scams in 2021, Aite-Novarica Group consumer survey finds
GIACT’s report, Consumer Scams: Rising in Velocity & Sophistication, looks at the methods scammers used to target U.S. consumers, including email, text, phone, and social media. As detailed within the report’s findings, U.S. consumers were solicited through a wide range of mediums using a variety of tactics to social engineer victims into providing payment and / or sensitive payment information.
The Impact of Identity Theft and Scams in 2021
virtually every type of financial product, commercial platform, and government support. Simultaneous
scam activity — via social media, phone, text, and email — targeted one in three U.S. consumers in 2021.
What were the results of these activities? And how will organizations deal with and overcome the fraud
challenge?
Consumer Scams: Rising in Velocity & Sophistication
GIACT (a Refinitiv company) released an addition to its annual identity theft report, developed by Aite-Novarica, on consumer scams in 2021.
According to the report, one-in-three (34%) U.S. consumers were targeted by scams in 2021. Scammers used email, phone calls, text message and social media, along with a variety of scam tactics and payment channels, to socially engineer victims out of their money and / or sensitive information.
