gMOBILE®
Leverage data from all major wireless carriers to enhance your existing customer identification processes.
gMOBILE® complements gIDENTIFY® by accessing data directly from the mobile network operators (MNOs). gMOBILE® requires consent from the MNOs to use the data.
How it works
1
Identify customers in real-time using mobile devices
2
Access data from all major carriers
3
Deliver frictionless customer service
Verify the person to the device for new account setup, updates and purchases
Confirm call center representatives are speaking with the true account holder
Track change events through a customer’s telecom experience
Reduced loss and expense in enrollments, payments, as well as account servicing
Benefits Include
- Reduces the risk of one-time guest transactions
- Access to over 720 million phone numbers; 94% real-time wireless coverage to MNOs
- Enhances protection across all customer service channels, including web, mobile and call center
- Reduces account takeovers and customer impersonations online
- Removes guesswork from online or in-app customer authentication
FAQs
Both services require you to submit at minimum a phone number and consent description.
A decision-based response, Yes/No, indicating match performance. Additional data is returned in XML format, including:
- Name match
- Address match
- Email match
- Match source (mobile network/alternative data)
A decision-based response, Yes/No, indicating match performance. Additional data is returned in XML format, including:
- Number match (Yes or No)
- Number type (Null, Mobile, Landline, VOIP, Other)
- Is participating or contributing (Yes or NO)
- Status information (Current MNO, Account Status,
Account Payment Type, Account Owner Name, Account User Type, Status Events
