Mitigating Utility Fraud with Secure Customer Enrollment

Enrollments
White Paper

Deficient customer enrollment can result in serious headaches, including unauthorized returns and theft of service. And with more consumer data available to bad actors, fraud is at an all time high.

To streamline the enrollment process, while reducing the potential for fraud, GIACTm a Refinitiv company — the leader in helping companies positively identify and authenticate customers — released a new white paper, Mitigating Utility Fraud with Secure Customer Enrollment, detailing the best practices in digital enrollment.


What You’ll Learn

  • Best practices in streamlined digital on-boarding of new customers
  • Preventing fraudulent account openings without increasing customer friction
  • Using state-of-the-art KYC methods to eliminate false declines

Download the Report

Consumer Scams Rising in Velocity and Sophistication_Press Release
Identity
34% of U.S. consumers were targeted by scams in 2021, Aite-Novarica Group consumer survey finds

GIACT’s report, Consumer Scams: Rising in Velocity & Sophistication, looks at the methods scammers used to target U.S. consumers, including email, text, phone, and social media. As detailed within the report’s findings, U.S. consumers were solicited through a wide range of mediums using a variety of tactics to social engineer victims into providing payment and / or sensitive payment information.

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The Impact of Identity Theft and Scams in 2021_webinar
Identity
The Impact of Identity Theft and Scams in 2021

virtually every type of financial product, commercial platform, and government support. Simultaneous
scam activity — via social media, phone, text, and email — targeted one in three U.S. consumers in 2021.
What were the results of these activities? And how will organizations deal with and overcome the fraud
challenge?

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