Digital On-Boarding: Safer, Smarter, and More Streamlined

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White Paper

In a financial services market where great customer experiences are central to competitive advantage, streamlined on-boarding is a must — whether it’s in-person, over the phone, or online.

Business leaders across the organization — including risk management, data security, digital transformation, compliance, and marketing — therefore all have a stake in optimizing the way their institutions capture, validate, and continuously monitor customer identities, starting from Day One.


What You’ll Learn

  • Best practices in streamlined digital on-boarding of new customers;
  • Preventing fraudulent account openings without increasing customer friction; and
  • Using state-of-the-art KYC methods to eliminate false declines.

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Refinitiv Introduces Digital Onboarding Solution to Help Businesses Accelerate Secure and Frictionless New Customer Onboarding
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Refinitiv Introduces Digital Onboarding Solution to Help Businesses Accelerate Secure and Frictionless New Customer Onboarding

GIACT, a Refinitiv company, today announced that it has added a global consumer and business identity verification solution, gIDENTIFY® Global, to its EPIC Platform. gIDENTIFY Global represents a significant advancement in global identity verification, allowing U.S. organizations to validate non-U.S. persons across 38 countries and businesses across 11 countries, respectively.

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Consumer Scams Rising in Velocity and Sophistication_Press Release
Identity
34% of U.S. consumers were targeted by scams in 2021, Aite-Novarica Group consumer survey finds

GIACT’s report, Consumer Scams: Rising in Velocity & Sophistication, looks at the methods scammers used to target U.S. consumers, including email, text, phone, and social media. As detailed within the report’s findings, U.S. consumers were solicited through a wide range of mediums using a variety of tactics to social engineer victims into providing payment and / or sensitive payment information.

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