In a financial services market where great customer experiences are central to competitive advantage, streamlined on-boarding is a must — whether it’s in-person, over the phone, or online.
Business leaders across the organization — including risk management, data security, digital transformation, compliance, and marketing — therefore all have a stake in optimizing the way their institutions capture, validate, and continuously monitor customer identities, starting from Day One.
What You’ll Learn
- Best practices in streamlined digital on-boarding of new customers;
- Preventing fraudulent account openings without increasing customer friction; and
- Using state-of-the-art KYC methods to eliminate false declines.