Beating Fraud, Beating Friction

Enrollments
White Paper

The increasing sophistication of claims fraud tactics has propelled insurers’ fraud losses to an all-time high. Not only are insurers forced to grapple with steep increases in fraudulent activity, they are also being pressured by their policyholders’ demands for faster claims processing, disbursements, and resolution — as well as minimized policyholder service friction. To stay competitive, insurers need to innovate. Not only updating their policyholder service delivery channels, but also the fraud prevention tools that protect those channels.

GIACT’s new report, Beating Friction: How Insurers Slash Costs and Delight Policyholders with Payments Innovation, discusses how insurers can protect against fraud. The white paper explores the growth of insurance claims fraud as well as the risks and opportunities associated with insurers’ payment processes.


Topics Covered

  • Risks and opportunities across the payments process;
  • Protecting payments;
  • Using technology to gain an edge in preventing claims fraud; and
  • Life, annuities, and other vulnerable lines of business (LOBs).

Download the White Paper

Nacha Provides ACH Network Rules Update
Enrollments
Nacha Provides ACH Network Rules Update

Organizations increasingly rely on ACH to facilitate payments. To keep users up-to-date, Nacha — who oversees the ACH Network — provides regular updates to its members on new developments, rules and enforcements. To get a preview of what to expect in the next 12 months impacting ACH payments — from micro-deposit verification, increased payment limits, to account validation enforcement — join Nacha’s Director of ACH Network Rules and GIACT (a Refinitiv company) at 1 PM ET Wednesday, June 22 for a complimentary webinar.

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Whitepaper_Reducing Insurance Fraud Through Enhanced Identity Verification
Identity
Reducing Insurance Fraud Through Enhanced Identity Verification

In the last two months of 2020, two-thirds of home buyers placed bids on properties without ever seeing the home in person. To operate in 2022, mortgage lenders increasingly rely on their online platforms to facilitate home buying and refinancing. While digital identity verification is critical to any online loan application, many mortgage lenders are considering how best to balance customer experience and risk.

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