GIACT (an LSEG business) today announced the launch of gIDENTIFY® Consumer Standard with ID Look Up – an identity verification search tool for contact center agents and fraud investigations.
gIDENTIFY Consumer Standard ID Look Up (“ID Lookup”) is an easy-to-use, real time identity verification search tool that assists users in quickly and easily verifying U.S. consumer identity data.
Backed by one of the most complete foundation of data assets available, ID Look Up helps contact centers to enhance their security while reducing average handle time by up to 15%.
ID Look Up also enables users to launch multi-factor authentication checks – including knowledge-based questions (KBAs) and one-time passwords (OTP) – to strengthen identity proofing.